Thursday, November 5, 2015

Fast food experience pays off for Central grad

Free advising helps young owner launch franchise ambitions in Olympia


By Hope Belli Tinney, Washington SBDC

OLYMPIA, Wash. – As a college senior in business administration, Myles Kirchmeier planned to start a business by his early 30s – the age his father was when he opened a heating and cooling company. But Mike Kirchmeier asked his son what he was waiting for: “All you have right now is time and energy,” he said. “Why not take the risk when you are young?”

A year after graduating from Central Washington University in Ellensburg, Myles Kirchmeier became boss at his Pita Pit franchise in Capital Mall in Olympia. His new five-year plan is to own three Pita Pit restaurants – and then perhaps diversify.

Getting the restaurant up and running has involved 90-hour work weeks. Kirchmeier has 12 employees and must stay on top of inventory, supply chain management, quality control, customer service, health and safety codes, accounting, payroll and a textbook index of other business-related issues.

“That’s what I majored in,” he said. “It’s crazy to see it in a theoretical way and then to see it in real life.”

Serious about health and business

Kirchmeier outside his
Olympia Pita Pit
Kirchmeier had become a fan of the healthy fast food offered at Pita Pit while he was a student at CWU. The first restaurant opened in Canada in 1995 and there are now 500 Pita Pits in 11 countries, including about a dozen in Washington state.

Initially he wanted to get financing on his own but, when banks refused to take him seriously, he was referred to Ron Nielsen, an advisor with the Washington Small Business Development Center (SBDC) in Lacey.

The Washington SBDC (https://wsbdc.org/) is a network of two dozen advisors providing confidential, no-cost advising to entrepreneurs who want to grow their businesses. The Washington SBDC has been hosted by Washington State University for more than 35 years. It receives federal funding from the U.S. Small Business Administration and additional state and local funding from other institutions of higher education and economic development.

Nielsen and Natalya Putt, his administrative assistant, have offices in the newly opened Center for Business and Innovation, a collaboration between South Puget Sound Community College and the Thurston County Economic Development Council. The center is on the SPSCC Lacey campus at 4220 6th Ave. SE.

Nielsen, who has owned three businesses over the past 30 years, was skeptical at first: “It’s good to have aspirations,” he said of Kirchmeier, “but you need to have a breadth of experience, too.”

Still, Nielsen had started his own first business at age 19, so he knew youth wasn’t a disqualifier.

“I quizzed him and gave him some pretty difficult homework to see if he was serious, and he really came through,” Nielsen said. “It was good work.”

Finishing school while starting a franchise

Kirchmeier spent the second half of his senior year at CWU finishing his coursework, working 30 hours a week at McDonalds and driving back and forth to Olympia twice a week to meet with Nielsen and Putt.

He was crazy busy, he said, but the drives back and forth didn’t seem arduous because he was enjoying himself: “It’s fun to sit down with someone who knows so much about business.”

For the most part, they worked on the business plan, especially standard financial statements.

“By the time we got done with his business plan, he had as much confidence as some of the seasoned veterans I’ve worked with,” Nielsen said.

Even with a rock solid business plan, Kirchmeier was getting nowhere in securing financing. After seeing the plan – and knowing his son – Mike Kirchmeier agreed to support a good investment. “He’s exceptionally driven; he always has been,” he said of his son.

Holidays at mall anticipated

The grand opening on June 15 was bigger than he expected, said Myles Kirchmeier, and business has hummed along since. With the holidays approaching, he figures business will continue to pick up – his high-visibility location at the mall will help – so he needs to be ready for it.

That’s one of the things the SBDC helped him understand, he said – that there would be seasonal ebbs and flows and he had to plan for them.

When people ask for advice, he said, “the SBDC is the first thing I bring up because they helped me so much. I would definitely recommend the SBDC to anyone who needs help with their business.”

Contacts:
Myles Kirchmeier, Pita Pit Olympia, 360-701-3462, mkirchmeier2@gmail.com
Ron Nielsen, Washington SBDC, 360-709-2050, rnielsen@spscc.edu